Shipping policy
I have a few quick questions to make sure the policy fits your business:I have a few quick questions to tailor the policy to your business:Here's a general-purpose shipping policy you can customize with your specific details:
Shipping Policy
Last Updated: March 16, 2026
Thank you for shopping with [Your Business Name]. Please review our shipping policy below.
Processing Time
Orders are processed within [X–X business days] of purchase. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Domestic (U.S.) Shipping
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | $[X] or free over $[X] |
| Expedited Shipping | 2–3 business days | $[X] |
| Overnight Shipping | 1 business day | $[X] |
International Shipping
We ship to select countries. International orders typically arrive within [10–21 business days] depending on the destination and customs processing. International shipping rates are calculated at checkout.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this to monitor your shipment through [carrier name, e.g., USPS, UPS, FedEx].
Customs, Duties & Taxes
For international orders, the customer is responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the order total and are collected by the local customs authority.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [your email] within [X days] of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. [Your Business Name] is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at [your email] and we will do our best to update it before the order ships.
Shipping Restrictions
We do not ship to P.O. Boxes / APO / FPO addresses at this time. (Remove or adjust as applicable.)
Contact Us
Questions about your shipment? Reach us at: Email: [your email] Phone: [your phone number] Hours: [e.g., Monday–Friday, 9am–5pm PT]
Just fill in the bracketed placeholders with your specifics. Let me know if you'd like this as a Word doc or PDF, or if you want to adjust anything — like adding a free shipping threshold, a returns link, or specific carrier info.